How do I define when a shopping cart is officially considered "abandoned"?

You can control this through the configuration settings using the "Consider abandoned cart cut-off time" field, which establishes the period of inactivity required before a cart is flagged.

Where can I see which specific items a customer left in their cart?

Detailed information is available in the "Cart Reminder Detail" view under the "Cart Items" section. This displays the product name, quantity, unit price, and subtotal for every item in that specific abandoned cart.

BSS Cart Reminder

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4 review(s)

Product Versions: 4.90 4.80

Turn missed opportunities into completed sales! The Cart Reminder plugin automatically reconnects with shoppers who leave items behind, sending timely, personalized messages that nudge them back to checkout. It’s a simple, powerful way to recover lost revenue and boost conversions effortlessly.

Documentation

Recover lost revenue and turn abandoned carts into completed sales with the Cart Reminder plugin. It empowers your store to automatically rescue pending purchases through smart, multi-stage notifications while giving you a powerful dashboard to track recovery efforts and view every left-behind item effortlessly.

Installation :

Download the BSS Cart Reminder Plugin build zip file.
Upload the zip file from the admin panel.
Install 'BSS Core' first and then 'BSS Cart Reminder’ Plugin.
After installing, enter the License string and save.
From the configuration page, configure the settings according to your needs

Features :

Master Toggle: A single switch to easily enable or disable all cart reminder functions.
Customizable Timing: Adjustable settings for abandonment cut-off times.
Two-Stage Reminders: Support for two automated notifications with individually set delay durations.
Itemized Visibility: A clear breakdown of every product left in the cart, including quantities, unit prices, and subtotals.
Centralized Dashboard: A searchable list of all abandoned carts that can be filtered by email, name, status, date ranges, and specific products
Live Status Tracking: The dashboard provides real-time visibility into the progress of every cart, showing statuses such as In Action, Recovered, Abandoned, and Deleted
Detailed History: Automated logging of the customer’s last activity and the exact timestamps for every notification sent.
Customer Opt-Out: Customers can choose to unsubscribe from reminders at any time, with their current "Subscribed" or "Unsubscribed" status clearly tracked in the admin panel
Manual Subscription Control: A simple toggle to manually subscribe or unsubscribe specific customers from receiving emails.

The plugin supports up to two separate notifications. You can individually enable or disable the "First Notification" and "Second Notification" and set a specific duration for each abandonment stage.

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Only registered users can write reviews

Existing reviews

5.00

4 Product Reviews

Selin Koç

01-July-2026

Great for recovery

It's easy to set up and works exactly as expected. Automated reminder emails have helped us recover more abandoned carts and improve conversions. A reliable, SEO-friendly nopCommerce plugin that delivers great value.

Was this review helpful? Yes 0 No 0

A manager responded to this review

Thank you for your review! We are glad to hear that the BSS Cart Reminder is helping you recover more abandoned carts and improve your conversions.

Mark Henderson

22-June-2026

Works great for my store

I've been using BSS Cart Reminder for a couple of weeks now and it's already helped me get some sales back. The dashboard is really handy to see who left what in their cart. Setup was pretty straightforward, just had to install the BSS Core first.

Was this review helpful? Yes 2 No 0

A manager responded to this review

Thank you for your feedback! We are glad to hear that the dashboard is helping you recover sales and that the setup process was straightforward.

Hannah Mitchell

19-June-2026

Works great!

Really helpful plugin. I set up the two-stage reminders and it's already bringing back customers who forgot their checkout. Setup was easy enough too.

Was this review helpful? Yes 1 No 0

A manager responded to this review

Thank you for the positive review! We are glad to hear that the two-stage reminders are effectively bringing back your customers and that the setup process was easy.

Emma Thomas

09-June-2026

I’ve used a few BSS plugins before, and this one has been really helpful for my store. The two-step reminder system brings customers back to complete their checkout, which has made a clear difference in recovering sales. The dashboard is also easy to use—I can quickly see what was left in the cart without any confusion. Overall, it makes the abandoned cart recovery process much simpler and more effective.

Was this review helpful? Yes 3 No 0

A manager responded to this review

Thank you for your review! We are glad to hear that the two-step reminder system is effectively helping you recover lost sales and that you find the dashboard easy to use.

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BSS Cart Reminder

Installation :

Features :

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